Payment Policy - ZeroTen Technologies Ltd

1. General Payment Terms

All services provided by ZeroTen Technologies Ltd are subject to the specific pricing and payment schedules outlined in the written **Statement of Work (SOW)** or formal proposal agreed upon by the Client and ZeroTen Technologies Ltd.

1.1 Deposit/Initial Payment

A non-refundable initial deposit of **50%** of the total project cost is required to commence any work. No design, development, or service delivery will begin until this initial payment is successfully processed.

1.2 Payment Methods

We accept payment via bank transfer, and other methods as specified on the official invoice. All fees must be paid in **Nigerian Naira (NGN)** unless otherwise stated in the SOW.

2. Invoicing and Due Dates

Invoicing: Invoices for project milestones or recurring services will be issued electronically to the Client’s designated billing contact.
Due Date: Unless a different term is explicitly noted on the invoice or in the SOW, all invoices are due and payable within **seven (7)** calendar days from the invoice date.
Acceptance of Work: Payment of an invoice constitutes Client acceptance of the work delivered during that milestone period.

3. Overdue Accounts and Service Suspension

Failure to settle an invoice by the due date will result in the following actions:

3.1 Late Fees

Invoices unpaid past the due date may be subject to a late payment charge of **10%** of the outstanding balance**, applied **monthly** until the balance is paid in full.

3.2 Service Suspension

If payment is **three (3)** days overdue, ZeroTen Technologies Ltd reserves the right to immediately suspend all services and project work without further notice. This includes, but is not limited to, disabling websites, removing software access, halting development efforts, and withholding intellectual property transfer.

3.3 Collections

Accounts remaining unpaid for more than **30** days may be referred to a collections agency or pursued through legal channels. The Client will be responsible for all costs incurred in the collection process.

4. Service Restoration

Services suspended due to non-payment will only be restored under the following conditions:

The Client must pay the **full outstanding balance**, including any accrued late fees (Section 3.1).
A **Reconnection Fee** of **N50,000** must be paid to cover the administrative and technical costs of restoring service.
Restoration of services is typically completed within **48-72 business hours** after the confirmation of all outstanding payments.

5. Questions and Contact

For inquiries regarding this Payment Policy or to resolve an outstanding invoice, please contact our Accounts Department:

Email: info@zerotenweb.com.ng
Phone: +234 806 451 5245